Please remember that RotorLab is not a retail shop---we do not have a "retail storefront" or a "warehouse of parts" or a "crew of guys working on your kit"-----that's not us! ... nor do we operate on "retail hours". WE ARE A SMALL, PART-TIME OPERATION!!
2 ways to get in contact with us:
#1: CALL US!!
360-833-3469 between 9AM and 9PM USA West Coast Time, 7 DAYS A WEEK
That is a VASTLY-wider timeframe than a retail shop---we do that on purpose to give our customers a broader timeframe within which to call that is more convenient.
REMEMBER THAT THERE IS MUCH MUCH MORE TO THIS THAN JUST "HOW MUCH FOR A KIT FOR MY B6 A4?"
BEFORE WE WILL ACCEPT ANY ORDER, THE FOLLOWING ITEMS ARE THINGS WE NEED TO PHYSICALLY SPEAK WITH YOU ABOUT, OVER THE PHONE----NOT THROUGH EMAIL:
--- costs of the various parts or kits
--- timing and our current turnaround time
--- shipping method and shipping costs
--- payment method
--- additional parts needed to complete a kit (if that's what you're wanting)
--- installation considerations and wheel clearance issues
--- our warranty
...these sorts of things----stuff you would want to know before spending any money, right?
#2: EMAIL US ONLY WITH A SINGLE, SHORT QUESTION, PLEASE!!
The company email address is:
PLEASE NOTE: WE DO NOT CONDUCT ANY BUSINESS STRICTLY THROUGH EMAIL OR THE INTERNET----ALL OF OUR CUSTOMERS HAVE PHYSICALLY SPOKEN WITH US ON THE PHONE